Non-food retail
– focusing on performance improvement

Horn & Company stands for measurable success in joint project work.

Value enhancement and cost management along the retail value chain

Changing consumer expectations and competitive pressure are forcing retailers to adapt their activities dynamically.

From strategy to implementation: we help you to optimize the individual elements of your retail value creation. We start with a holistic view and consider the content, structures and processes end-to-end. We identify and develop levers to increase key performance indicators in the selected functional areas. We are always interested in measurable progress that consumers can perceive in an improved range of services and that retailers can effectively reflect in their P&L. 

The following core topics form the focus of our work to make retail companies more successful:

Many of our employees gained several years of professional experience in retail before embarking on their consulting careers and are therefore familiar with the requirements for functioning concepts in day-to-day business.

We speak the language of retail!

Understanding and shaping non-food retail

We know the special features of non-food retail from our own practical experience – both fashion and hard goods. Our expertise in sales growth, margin optimization and cost management will help you to succeed in your challenging competitive environment.

Retail competence
Customer Excellence

Horn & Company is your partner for successful and sustainable sales performance.

Retail competence
Data Driven Process

Our data-driven approaches create transparency and unlock efficiency potential with a direct impact on the P&L.

Retail competence
Strategy

Horn & Company is your partner for successful and sustainable strategy consulting and implementation. 

Organization & Transformation
Restructuring

Our experts for non-food retail

We combine many years of C-level retail expertise and consulting know-how to develop viable solutions for your company.

Pragmatic – effective – in partnership.

Experten
Dr. Kai-Michael Schaper

Managing Partner

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AI in Retail and the Consumer Goods Industry

Use artificial intelligence strategically to drive growth and efficiency: with clear use cases, a robust data foundation, and a structured approach to transformation.

Learn About Our Expertise

Current publications for retailers

Publication
Pitti Uomo 2026: New Perspectives

Pitti Uomo 2026 showcases new trends in the fashion retail industry: from shifting consumer trends to innovative concepts for brands and retailers.

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Publication
Exit Readiness for Family-Owned Businesses

Exit Readiness lays the groundwork early on for a successful business sale and helps family-owned businesses increase their value in a targeted manner.

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Publication
Brace, Brace, Emergency Position

The fashion retail industry is under immense pressure. Declining demand, high costs, and structural changes call for decisive countermeasures.

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Publication
When Forecasting Fails in Retail

Successful forecasting in retail requires more than just technology: clear goals, a robust data foundation, and appropriate decision-making processes.

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Publication
Consumer Goods Manufacturers’ Path to Generative AI

Generative AI is becoming a value driver for consumer goods manufacturers with a clear structure and a solid data foundation.

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Publication
Retailers in the Age of AI: From Data to Generative AI

Generative AI in retail is most effective when it is backed by a solid data foundation and clear structures.

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Publication
More Than Just Points and Discounts: What Makes Loyalty Programs Effective

Successful loyalty programs are based on relevance and personalization.

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Publication
Customer-Centricity as a Formula for Success

Customer-centric pricing strategies increase revenue and margins without discounts and optimize the product lineup based on data-driven insights.

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Publication
Optimized customer approach in the customer journey

Increase your marketing ROI through efficient and targeted customer communication along the touchpoints.

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In our publications section you will find further blog articles as well as personal expert assessments and practical white papers with valuable insights.