Data Driven Process & Performance Optimization

Many companies struggle with opaque, inefficient processes whose issues cannot be resolved without data-driven analysis.

Time-consuming manual activities and interventions, long lead times, and insufficient customer orientation are common process issues that we identify in a data-driven manner in our process mining projects. These issues not only cause unnecessary costs but also reduce revenues and margins in the medium term — especially when customers are dissatisfied with process quality.

Our experience shows that many of these challenges can only be resolved through a data-driven, end-to-end analysis of processes. Using process mining, we provide full transparency on the frequency of issues and, crucially, identify their root causes — whether they stem from interface problems, poorly configured ERP systems, or structural organizational shortcomings.

With process analytics, we create transparency, identify root causes, and implement concrete optimization measures with direct P&L impact.

We provide an objective 360° “X-ray” view of your actual processes, highlighting weaknesses and their root causes. In addition to transparency on your as-is processes, you gain an objective assessment of real process issues and their relevance in terms of costs, revenues, and customer orientation.

Building on the current processes and volumes, we work together with your process experts to develop a coordinated roadmap with detailed short- and medium-term measures.

Our proven measures range from master data optimization and improved interfaces to workforce training and agent-based AI approaches.

The result is a largely automated end-to-end process that not only frees up FTEs but also reduces working capital requirements. In addition, optimized processes lead to significantly higher customer satisfaction.

FTE Reduction in Inside Sales

FTE Reduction in Scheduling

FTE Reduction in Accounts Receivable and Accounts Payable

Many companies do not manage their working capital in a sufficiently targeted manner across the entire end-to-end process landscape.

Cash is king — especially in the context of high economic volatility and fragile supply chains, the ability to effectively manage working capital (WC) is a key competitive advantage. Whether it is to enhance delivery capability and flexibility, ensure sufficient liquidity for investments in promising future initiatives, enable organic growth, or meet financial targets, working capital management plays a crucial role.

Based on state-of-the-art process analytics methods, we optimize your accounts receivable, accounts payable, and inventories.

A data-driven end-to-end approach that creates transparency on working capital drivers and enables their sustainable and significant reduction through targeted optimization of processes, parameters, and inventories.

Our data-driven end-to-end approach to working capital optimization identifies root causes and key levers for reducing tied-up capital across the entire cash conversion cycle and value chain. Through our process mining approach, we uncover cross-functional interdependencies. Our deep system and data expertise enables us to analyze your system parameters (e.g., planning parameters) as well as master data (e.g., payment and delivery terms). Using simulations, we determine optimal parameter settings, allowing you to strike the right balance between capital costs and availability.

Our working capital projects deliver inventory reductions while simultaneously improving availability. In addition, we reduce receivables and increase payables from trade operations.

Increase in Accounts Payables

Reduction of Accounts Receivables at Constant Revenue

Inventory Reduction

The benefits of ERP transformations often remain an unfulfilled promise for many companies.

The implementation of a new ERP system — whether S/4HANA, Microsoft Dynamics, or proAlpha — is a crucial step for many organizations to optimize business processes and increase efficiency, moving toward a digital, integrated, and automated end-to-end process landscape with near real-time data availability and visualization of even large data volumes. Processes are expected to become more agile, faster, and more (cost-)efficient. However, many companies struggle with ERP implementations or fall far short of realizing the expected benefits.

With the right measures, significant efficiency potential can be unlocked through ERP transformations.

We demonstrate which measures turn an ERP transformation into a clear benefit case — regardless of whether you are currently planning the transformation, in the middle of it, or have already completed it. The H&C approach provides a tailored set of measures aligned with your specific transformation phase and business processes to drive efficiency improvements.

Our approach enables you to develop a strategy and roadmap focused on efficiency and P&L impact, with detailed action plans tailored to the individual needs and requirements of your organization.

With our approach, the transformation becomes a clear benefit case:

Faster in as-is and to-be design

Transparency on harmonization potential

Transparency on must-have requirements

Many companies struggle to leverage data in a value-creating way.

The effective use of data to increase enterprise value is a key strategic objective for many organizations.

Well-founded decisions increasingly rely on the use of (near) real-time data, the analysis of historical data, and the targeted application of advanced analytics and generative AI.

At the same time, many companies face the challenge of aligning their data landscape, governance structures, and capabilities to enable systematic and value-driven data usage.

With our Data-Driven Solutions portfolio, we support you holistically on your journey to becoming a data-driven organization.

We help you develop a clear data strategy and effective data governance, create transparency across existing data assets, and build powerful data models as a foundation for scalable analytics.

Building on this, we identify and implement concrete data and AI use cases with measurable impact — from predicting business-relevant developments to supporting data-driven decision-making.

In addition, we empower your organization by establishing a Data Center of Excellence and providing targeted upskilling for your employees.

Our experts combine deep data analytics expertise with extensive project experience to ensure that data translates into sustainable business value.

Automation of Order and Procurement Processing

Efficiency Improvement in After-Sales Processes

Efficiency Improvement in Handling Unstructured Data