Retail & consumer goods - all eyes on the consumer

Future-oriented consulting: Horn & Company understands consumers and their needs - and knows what drives consumer goods companies.

Tracing consumer behavior

Our expertise in the consumer goods industry is your decisive advantage. At Horn & Company, we understand consumers and their needs precisely. Our expertise shows what drives consumer goods companies and what levers they need to pull to achieve sustainable success.

 Our project experience includes top-line optimization, such as strategic innovation and the market launch of new products/line extensions or the development of customized marketing strategies. Thanks to our in-depth understanding of the market, we know what is necessary to optimally meet and activate the needs and wishes of the consumer. At the same time, we offer a broad portfolio of bottom-line optimizations, such as improving core operational processes, including S&OP, sales management, logistics or increasing internal cost efficiency. Through targeted process improvements, we help you to increase your productivity and ensure that your company remains competitive. Thanks to our broad thematic experience and our holistic understanding of the consumer goods business model, we can support our clients with a wide range of questions.

 The consumer goods industry faces a variety of challenges and opportunities. Companies must constantly adapt to changing consumer preferences, manage costs efficiently and simultaneously develop innovative products in order to remain competitive. At the same time, there is constant price pressure from (specialized) retailers, which puts profitability under pressure. Thanks to our broad retail expertise (food & non-food), we can offer customized solutions to help you succeed in the dynamic environment of fast-moving consumer goods and ensure that you not only meet current market requirements, but are also future-proof.

Our services for consumer goods companies

With our broad industry experience, we know what moves consumer goods companies and can therefore advise our customers pragmatically and efficiently – with a high level of acceptance within the organization.

Consumer Goods competence
Customer Excellence

Horn & Company is your partner for successful and sustainable sales performance.

Consumer Goods competence
Data Driven Process

Our data-driven approaches create transparency and unlock efficiency potential with a direct impact on the P&L.

Consumer Goods competence
Strategy

Horn & Company is your partner for successful and sustainable strategy consulting and implementation. 

Organization & Transformation
Restructuring

Our experts for the consumer goods industry

Our experts have years of experience in the consumer goods industry and know exactly what customers are interested in. They are just as interested in what is currently on your mind. Feel free to get in touch and make an appointment directly.
Experten
Dr. Kai-Michael Schaper

Managing Partner

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Experts
Dr. Christian Koof

Associate Partner

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AI in Retail and the Consumer Goods Industry

Use artificial intelligence strategically to drive growth and efficiency: with clear use cases, a robust data foundation, and a structured approach to transformation.

Learn About Our Expertise

Current publications for consumer goods companies

Our experts are passionate about the consumer. That's why they regularly publish exciting articles with the latest findings, approaches and studies.

Publication
Pitti Uomo 2026: New Perspectives

Pitti Uomo 2026 showcases new trends in the fashion retail industry: from shifting consumer trends to innovative concepts for brands and retailers.

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Publication
Exit Readiness for Family-Owned Businesses

Exit Readiness lays the groundwork early on for a successful business sale and helps family-owned businesses increase their value in a targeted manner.

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Publication
Brace, Brace, Emergency Position

The fashion retail industry is under immense pressure. Declining demand, high costs, and structural changes call for decisive countermeasures.

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Publication
When Forecasting Fails in Retail

Successful forecasting in retail requires more than just technology: clear goals, a robust data foundation, and appropriate decision-making processes.

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Publication
Consumer Goods Manufacturers’ Path to Generative AI

Generative AI is becoming a value driver for consumer goods manufacturers with a clear structure and a solid data foundation.

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Publication
Retailers in the Age of AI: From Data to Generative AI

Generative AI in retail is most effective when it is backed by a solid data foundation and clear structures.

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Publication
More Than Just Points and Discounts: What Makes Loyalty Programs Effective

Successful loyalty programs are based on relevance and personalization.

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Publication
Customer-Centricity as a Formula for Success

Customer-centric pricing strategies increase revenue and margins without discounts and optimize the product lineup based on data-driven insights.

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Publication
Optimized customer approach in the customer journey

Increase your marketing ROI through efficient and targeted customer communication along the touchpoints.

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In our publications section you will find further blog articles as well as personal expert assessments and practical white papers with valuable insights.