The Path to an Agile Organization – Putting Agility into Practice Successfully

ByDr. Claus C. Breuer,Sebastian Klages,Dr. Matthias Sattler
Banking, Blog post

Are Agile Organizations Just a Trend in Software Companies – or a Key to Success for Banks as Well?

The terms “agile projects” and “agile organizations” are everywhere right now. Agility is often associated with promises of faster and more efficient transformation and project delivery. But does this also apply to financial institutions?

Yes, it does.
However, success depends on choosing an agile approach that fits the specific needs and objectives of the organization—with a clear focus on accelerating transformation. Agility can be implemented on various levels, from using agile methods in individual teams, to setting up dedicated agile projects, all the way to transforming into a fully agile organization.

No matter the level of implementation, one thing is essential: developing an agile mindset across the workforce. The selected level of agility must align with the organization’s strategic goals. Agility should never become an end in itself. It must be driven by a clear business focus to truly deliver value.

This focus can vary—from increasing innovation capabilities, to improving cross-functional collaboration, to optimizing resource allocation. To achieve these goals through agility, it is crucial to define strategic guardrails and maintain a strong focus on measurable outcomes from the very beginning.

The opportunities agility offers banks are immense—but they can only be fully realized with the right strategy and a clear focus.
So how can you implement or scale agility within your organization to unlock its full potential? What concrete steps will lead to measurable success?

Agility Is Key to Mastering Today’s Multifaceted Challenges

Banks Are Under Increasing Pressure to Accelerate and Streamline Their Transformation Efforts

In addition to an intensifying shortage of skilled professionals and rapidly evolving customer expectations, the fast-paced development of new technologies is a major driver of transformation demands. All of this is happening while banks are navigating a landscape shaped by complex regulatory requirements, rising ESG standards, and growing uncertainty in today’s economic and political environment.

The pace of change is relentless—and this is exactly where agility can provide an effective response.

What Are the Benefits of an Agile Organization for Banks?

Agility can only become a true success factor when it is guided by a clear focus.
When implemented correctly, agility accelerates the execution of necessary changes. With tailored solutions and a targeted approach, it helps optimize resource allocation for transformation, improves collaboration, and ultimately increases employee motivation.

What matters most is anchoring agile structures in a strong business context and linking them to clearly defined goals. If agility is applied too broadly or without focus, it can quickly lead to frustration among stakeholders—and in many cases, to a rollback of previously introduced agile structures.

Establishing Key Ground Rules Early On Makes Agile Structures Sustainably Successful

Our experience in implementing agile structures shows that success critically depends on fulfilling four key requirements:

1. Defining Strategic Guidelines and Frameworks: Clear strategic directives must be set for the agile organization from the outset. These directives need to be prioritized and communicated comprehensively. They serve as the foundation for all further implementation steps.

2. Setting Goals and Assigning Accountability: Based on the strategic framework, concrete objectives for the agile organization should be defined. All stakeholders should commit to these goals and align their actions accordingly. To achieve results, decision-making authority must be delegated to operational teams, and decentralized responsibility must be strengthened.

3. Ensuring Business Focus and Outcome Orientation: From day one, consistent success measurement must be embedded into the agile organization. The business focus should be regularly reviewed, enabling rapid responses and adjustments based on real-time insights—following the "plan, do, check, act" cycle.

4. Breaking Down Silos and Enabling Cross-Functional Collaboration: A key success factor in agile structures is the equal involvement of all relevant units. This shared commitment to defined goals fosters collective ownership and strengthens accountability across the organization.

An agile organization can be the key to fast, efficient transformation. Discover how to make it work for your business.

//About the authors

//You might also be interested in

07. February 2025
Regulatory outlook for banks in 2025
Banks are facing regulatory adjustments. Act now: optimize processes, modernize technology & use regulatory requirements as an opportunity.
Read more
04. February 2025
Retail Banking 2030: Strategies for Long-Term Market Leadership
Global Disruptions Are Reshaping Retail Banking – Data, Excellence, and Strategy Are Key to Driving Transformation.
Read more
24. January 2025
Review project portfolio planning - It wasn't all bad, was it?
Every year - despite all the effort and the great importance for the strategic further development of the houses, there is no feeling of happiness at the end of the project portfolio planning, there are no sparkling eyes. For the last time! We look back with you - and take you forward.
Read more